Personal Energy is a low-cost hardware-ree suite of customer relationship tools that combines technology and behavioural science with the Electricity Retailer's own corporate branding. These tools take the energy end-consumer experience to the next level helping Electricity Retailers to differentiate themselves from competitors.

Based on social psychology, gamification and community management strategies. Enerbyte has developed an interactive two-way communication channel. This allows them to deliver insightful information and interaction to end-consumers and ultimately personalise the customer relationship.